WHERE WE SHIP
We ship worldwide, except to a small handful of countries.
When shipping to P.O. Boxes please be sure to include you're phone number and email so that uses may contact you for delivery.
SHIPPING METHOD
Domestic U.S. & International Orders - USPS
FORM OF PAYMENTS
We accept Visa, Mastercard, and American Express, as well as payments via PayPal.
As part of our ongoing efforts to combat credit card fraud, we may require additional identification verification for large orders, international orders and/or when your shipping and billing addresses do not match.
ORDER PROCESS TIME
Orders place between Monday and Friday are processed within 48 hours. We take about 2-5business days with additional shipping times on top of that. 97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.
Orders placed after 2 p.m. on Fridays, over the weekends, and/or during holidays are processed the following Monday or business day.
TARIFFS, TAXES and DUTIES
We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. This applies only to International and Canadian Orders.
AFTER ORDER IS PLACED
You will receive a confirmation of your purchase via email immediately after your order is placed. This confirmation email will be needed when making returns so please do not discard.
When your order is ready to ship, you will receive a second notice to confirm shipping, along with a tracking number.
INTERNATIONAL RETURNS
We do not currently accept online returns and exchanges internationally. For more information, please contact [email protected]
INVALID SHIPPING ADDRESSES
We are unable to ship domestically and / or internationally to P.O./APO/FPO boxes.
CUSTOMER SERVICE
Please contact our customer service team with any questions.
Monday - Friday, 11AM - 7PM Pacific Standard Time (PST)